ChangeNOW’s AML/KYC course of action is supported by an automated hazard prevention program. If a transaction is marked suspicious by This method, the exchange is placed on keep and The shopper in problem is then questioned to verify their identification.

Choose the currency you prefer to to deposit for the exchange from the ‘You Send’ fall-down listing. You'll be able to scroll the listing of obtainable currencies or key in the identify/ticker.

Following the exchange is processed, the gained copyright is going to be credited towards your NOW Wallet stability. You could check out the transaction facts within the transaction historical past section of your app.

ChangeNOW is partnered by using a KYC company termed SumSub. In order to get your identity verified, you can be available to adhere to SumSub’s url (It will probably be beneath the Confirm button) and full the verification as a result of a snug and smooth UI.

The expenses are exactly the same you would probably see with a regular exchange: community service fees and service fees. These are currently included in the approximated fee the thing is. We ensure no excess rates in the procedure – That which you see is Everything you get.

DDoS assaults. Regretably, this kind of difficulties come about from time to time, but we are often delighted that will help you and remedy any concerns;

This method has verified to be very practical towards cash launderers and scammers, since the KYC method will allow us to inform an sincere purchaser besides a scammer very quickly and without any difficulty.

In case a shopper doesn’t want to disclose their identification for specified explanations and refuses to deliver the paperwork, the KYC/AML procedure is considered failed and the deposited cash are then refunded for the deal with (or addresses) the deposit was produced from, subtracting the community costs, in 24 hrs.

After ChangeNOW has acquired the affirmation of you owning passed the KYC technique from SumSub, the exchange is accomplished, and also the exchanged funds are then despatched to the specified recipient wallet address.

Due to the level pitfalls we get, the fixed amount could differ within the classic stream's price. Having said that, it provides our customers self-assurance in the amount they can get.

Transaction hash (also known as "TX") would be the exclusive identification code that registers each transaction inside the blockchain. This exclusive code allows you to verify its status and validity from the blockchain.

In these situations, we motivate you to definitely contact our assistance staff. The exchange could be ongoing from there, or alternatively, you're free to ask for a refund.

Critical! For many currencies, we use one particular deposit tackle for all orders and so need a memo to become specified in your deposit transaction. This memo is exhibited ideal underneath our Change now swap deposit handle.

When you send out in an asset that's not supported on ChangeNOW (total listing of supported assets is obtainable here), sad to say, we gained’t have the opportunity to guarantee a refund. You should preserve this in your mind to be certain your funds are Risk-free all the time.